"Working with Tom is great. He is a friend of mine which isn’t why I’m giving him the 5*. The fact he’s a friend should actually make this process really awkward but I thought I’d just go and have a chat with him anyway and see how I felt about it all. He’s totally professional & really knowledgeable - I’m impressed Tom. If you’re not sure whether to give this a go, if you’re embarrassed about what might come up? Don’t worry as his years of experience in the RAF & Police force make him unshockable so you’ve got nothing to worry about. Anyway, top marks from me. Im still work in progress but we’ve ironed out so much already, I am delighted."